Important Notice for Santander UK Customers
If your account is held in England, Scotland, Wales, or Northern Ireland, and you are a customer of Santander UK, please click here to contact Santander UK directly.
We are unable to assist with queries related to Santander UK accounts, as we are a separate organisation. For support with your account, products, or services, please reach out to Santander UK using their official contact channels.
Our contact details
Email
Phone
In branch
Write to us
Fraudulent transactions
Phone
Calling from a UK landline or mobile
Call us on 08000 84 28 88 (free of charge)
Calling from overseas
Call us on +44 (0) 1624 641 888
Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am)
In branch
Jersey
Santander Work Café
13-15 Charing Cross
St Helier,
Jersey
JE2 3RP
Channel Islands
View on Google Maps
Isle of Man
Santander Work Café
Market Hall,
North Quay
Douglas,
Isle of Man,
IM1 2BQ
View on Google Maps
Write to us
Santander International
13-15 Charing Cross
St Helier,
Jersey, JE2 3RP
Channel Islands
Santander International
PO Box 123
19-21 Prospect Hill
Douglas
Isle of Man, IM99 1ZZ
British Isles
Fraudulent transactions
Visa card transaction
If you believe your card may have been subjected to fraud, please call our Fraud Detection Team on +44 (0) 1268 240 787.
Lines are open 8am – 9pm UK time, Monday to Friday, 8am - 6pm UK time, Saturday and 9am - 5pm UK time, Sunday.
All other fraudulent transactions or report a scam
If you believe you may have been a victim of fraud, please call us on 08000 84 28 88, if calling from a UK landline or mobile, or +44 (0) 1624 641 888, if calling from overseas.
Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am).
Alternatively, email our dedicated email address: fraudprevention@santanderinternational.co.uk
Public holiday closures
| Date | Public holiday |
| Thursday, 25 December 2025 | Christmas Day |
| Friday, 26 December 2025 | Boxing Day |
| Thursday, 1 January 2026 | New Year's Day |
| Friday, 3 April 2026 | Good Friday |
| Monday, 6 April 2026 | Easter Monday |
| Monday, 4 May 2026 | Early May Bank Holiday |
| Monday, 25 May 2026 | Spring Bank Holiday |
| Friday, 5 June 2026 | TT Bank Holiday (Isle of Man only) |
| Monday, 6 July 2026 | Tynwald Day (Isle of Man only) |
| Monday, 31 August 2026 | Summer Bank Holiday |
| Friday, 25 December 2026 | Christmas Day |
| Monday, 28 December 2026 | Substitute for Boxing Day |
