Our contact details
Email
Phone
In branch
Write to us
Fraudulent transactions
Phone
Calling from a UK landline or mobile
Call us on 08000 84 28 88 (free of charge)
Calling from overseas
Call us on +44 (0) 1624 641 888
Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am)
In branch
Jersey
Santander Work Café
13-15 Charing Cross
St Helier,
Jersey
JE2 3RP
Channel Islands
View on Google Maps
Isle of Man
Santander Work Café
Market Hall,
North Quay
Douglas,
Isle of Man,
IM1 2BQ
View on Google Maps
Write to us
Santander International
13-15 Charing Cross
St Helier,
Jersey, JE2 3RP
Channel Islands
Santander International
PO Box 123
19-21 Prospect Hill
Douglas
Isle of Man, IM99 1ZZ
British Isles
Fraudulent transactions
Visa card transaction
If you believe your card may have been subjected to fraud, please call our Fraud Detection Team on +44 (0) 1268 240 787.
Lines are open 8am – 9pm UK time, Monday to Friday, 8am - 6pm UK time, Saturday and 9am - 5pm UK time, Sunday.
All other fraudulent transactions or report a scam
If you believe you may have been a victim of fraud, please call us on 08000 84 28 88, if calling from a UK landline or mobile, or +44 (0) 1624 641 888, if calling from overseas.
Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am).
Alternatively, email our dedicated email address: fraudprevention@santanderinternational.co.uk
Public holiday closures
| Date | Public holiday |
| Wednesday, 25 December 2024 | Christmas Day |
| Thursday, 26 December 2024 | Boxing Day |
| Wednesday, 1 January 2025 | New Year's Day |
| Friday, 18 April 2025 | Good Friday |
| Monday, 21 April 2025 | Easter Monday |
| Monday, 5 May 2025 | Early May Bank Holiday |
| Friday, 9 May 2025 | Liberation Day (Jersey only) |
| Monday, 26 May 2025 | Spring Bank Holiday |
| Friday, 6 June 2025 | TT Bank Holiday (Isle of Man only) |
| Monday, 7 July 2025 | Tynwald Day (Isle of Man only) |
| Monday, 25 August 2025 | Summer Bank Holiday |
| Thursday, 25 December 2025 | Christmas Day |
| Friday, 26 December 2025 | Boxing Day |
