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Our contact details

BAN005 Email Email BAN005 Bank Branch (2) Phone BAN005 Bank Branch In branch FUNC034 File Write to us DOC003 Security Fraudulent transactions

Email

We’re here to answer any questions, get in touch via email

Phone

Calling from a UK landline or mobile
Call us on 08000 84 28 88 (free of charge)

Calling from overseas
Call us on +44 (0) 1624 641 888

Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am)

In branch

Jersey Isle of Man

Jersey
Santander Work Café
13-15 Charing Cross
St Helier,
Jersey
JE2 3RP

Channel Islands

View on Google Maps

Isle of Man
Santander Work Café

Market Hall,
North Quay
Douglas, 

Isle of Man,
IM1 2BQ

View on Google Maps

Write to us

Jersey Isle of Man

Santander International
13-15 Charing Cross
St Helier,
Jersey, JE2 3RP
Channel Islands

Santander International
PO Box 123
19-21 Prospect Hill
Douglas
Isle of Man, IM99 1ZZ
British Isles

Fraudulent transactions

Visa card transaction

If you believe your card may have been subjected to fraud, please call our Fraud Detection Team on +44 (0) 1268 240 787.

Lines are open 8am – 9pm UK time, Monday to Friday, 8am - 6pm UK time, Saturday and 9am - 5pm UK time, Sunday.


All other fraudulent transactions or report a scam

If you believe you may have been a victim of fraud, please call us on 08000 84 28 88, if calling from a UK landline or mobile, or +44 (0) 1624 641 888, if calling from overseas.

Lines are open 9am – 5pm UK time, Monday  to Friday (except Wednesday when we open at 9.30am).

Alternatively, email our dedicated email address: fraudprevention@santanderinternational.co.uk

Public holiday closures

Date Public holiday
Wednesday, 25 December 2024 Christmas Day
Thursday, 26 December 2024 Boxing Day
Wednesday, 1 January 2025 New Year's Day
Friday, 18 April 2025 Good Friday
Monday, 21 April 2025 Easter Monday
Monday, 5 May 2025 Early May Bank Holiday
Friday, 9 May 2025 Liberation Day (Jersey only)
Monday, 26 May 2025 Spring Bank Holiday
Friday, 6 June 2025 TT Bank Holiday (Isle of Man only)
Monday, 7 July 2025 Tynwald Day (Isle of Man only)
Monday, 25 August 2025 Summer Bank Holiday
Thursday, 25 December 2025 Christmas Day
Friday, 26 December 2025 Boxing Day