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Legal and regulatory

Company Registration Details and Regulatory Information

Santander International is the trading name of Santander Financial Services plc, Santander Financial Services plc, Jersey Branch and Santander Financial Services plc, Isle of Man Branch. Santander Financial Services plc is incorporated in England and Wales with number 2338548 and its registered office is 2 Triton Square, Regent’s Place, London NW1 3AN, United Kingdom. Santander Financial Services plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Santander Financial Services plc’s Financial Services Register number is 146003. Santander Financial Services plc, Jersey Branch has its principal place of business at 13 - 15 Charing Cross, St Helier, Jersey JE2 3RP, Channel Islands and is regulated by the Jersey Financial Services Commission. Santander Financial Services plc, Isle of Man Branch has its principal place of business at 19 - 21 Prospect Hill, Douglas, Isle of Man, IM1 1ET and is regulated by the Isle of Man Financial Services Authority.

Santander and the flame logo are registered trademarks. The latest audited accounts are available upon request. Calls to Santander International are recorded and may be monitored for security and training purposes.

Patriot Act Certificate

Santander Financial Services plc is required to hold certification in order to be compliant with the United States Patriot Act. Our certificate contains details for correspondence with Santander Financial Services plc in the Isle of Man, Jersey and the United Kingdom.  The certificate also confirms the name and address of our processing agent in the United States for the service of any notice or proceedings.

Wolfsberg Questionnaire

Banco Santander SA is a founding member of the Wolfsberg Group, an association of global banks that aims to develop financial services industry standards to counter financial crime.  One of the ways that Santander Financial Services plc demonstrate our commitment to the Group's aims is through the completion of the Wolfsberg Group questionnaire.

Financial Crime Strategy

We have developed our financial crime strategy in line with the expectations of our regulators, parent company, shareholders and customers. Our financial crime statement sets out our approach to preventing financial crime and countering the financing of terrorism.

Modern Slavery Statement

Our statement sets out the steps we are taking to prevent modern slavery and human trafficking in our workforce and supply chain, as well as detecting and disrupting those profiting from the proceeds of modern slavery and human trafficking.

Anti-Bribery and Corruption Policy

Santander International is committed to guard against all forms of bribery and corruption. We have adopted an anti-bribery and corruption policy to ensure that the company's reputation for ethical behaviour and for financial probity will always inspire confidence in the markets in which it operates and with its business partners and clients.

Santander International has a zero tolerance policy with regards to bribery and corruption, in all forms, whether committed by its officers, employees or agents on its behalf, for whatever purpose. This policy extends to its business relationships and dealings (directly or through associated persons) in all countries in which Santander International transacts.

Third Party Suppliers

At Santander International, we collaborate with our suppliers and intra-group companies who support us in running our business effectively. Together, we work towards achieving our purpose to help people and businesses prosper in a simple, personal, and fair way.

 

We apply these same values to our engagement with our supplier population and therefore internally, we require all staff involved with engaging and negotiating with suppliers to abide to our Third Party Code of Conduct. We also expect all our existing and prospective suppliers to follow this code and confirm that we are aligned.

 

Jersey Depositor Compensation Scheme

All accounts opened with Santander Financial Services plc, Jersey Branch have situs in Jersey and therefore are not covered by the Financial Services Compensation Scheme established under the UK Financial Services and Markets Act 2000 or by the Isle of Man Depositors’ Compensation Scheme. Santander Financial Services plc, Jersey Branch is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the Government of Jersey website www.gov.je/dcs, or on request.

Isle of Man Depositor Compensation Scheme

All accounts opened with Santander Financial Services plc, Isle of Man Branch have situs in the Isle of Man and therefore eligible deposits are covered by the Isle of Man Depositors’ Compensation Scheme as set out in the Isle of Man Depositors’ Compensation Scheme Regulations 2010 and not covered by the UK Financial Services Compensation Scheme or by the Jersey Bank Depositors Compensation Scheme. Full details of the Scheme and banking groups covered are available at the Isle of Man regulator’s website, www.iomfsa.im/consumers or on request.

UK Financial Services Compensation Scheme

All accounts opened with Santander Financial Services plc have situs in the UK and are therefore covered by the Financial Services Compensation Scheme (FSCS) established under the UK Financial Services and Markets Act 2000. The FSCS protects customers including individuals, companies and small local authorities for up to £85,000 across accounts with us. This amount is for each customer, meaning two individual customers with a joint account have protection of £170,000. Full details of the Scheme and banking groups covered are available on the FSCS website www.fscs.org.uk.

 

Terms of Use for the Santander International Website

Please read this carefully. It is important that you read the following before using this website as it explains certain legal and regulatory issues and other matters which you should be aware of when reviewing the content of this website. By using this website you agree to be legally bound by these Terms of Use.

When using this website you agree and warrant that you do so in accordance with, and not in contravention of, the laws of the jurisdiction in which you are resident, domiciled or located.

Use of the Website

The purpose of the website is to give information about our products and services. The information contained on the website is not intended to and does not constitute any offer by us to sell, neither is it intended to be an invitation or solicitation to buy, any product or service. Nothing contained on the site constitutes investment, legal, tax or other advice and is not to be relied on in making an investment or other decision.

You agree not to:

  • modify, access or make available data stored on a computer or device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this
  • make available or upload files that contain software or other material, data or information not owned by or licensed to you or collect information about others (e.g. names/addresses) without their prior consent
  • damage, interfere with or disrupt access to the website or do anything which may interrupt or impair its functionality
  • save as authorised in these Terms of Use or as agreed in writing between you and us, make any commercial or business use of the website or resell or commercially benefit from any part or aspect of the website
  • We retain the absolute right to disconnect you from the website, without prejudice to any of our accrued rights, where we in our sole discretion consider you are contravening these Terms of Use

Eligibility

This site is available in the English language. It is the responsibility of all customers, prospective customers and their advisors to inform themselves of all applicable laws and regulations, including those relating to access of this website, of the jurisdiction of residence, citizenship, domicile, sale etc.

We may decline business due to legal, regulatory or other reasons.

In particular, the information on this website is not for distribution and does not constitute an offer to sell in the United States of America to or for the benefit of United States persons (being resident in the USA or partnerships or corporations organised under the laws of the USA or any state, territory or possession thereof).

Some of our products and services may not be available in certain countries due to regulatory restrictions. It is for you to make yourself aware of any regulatory restrictions which apply to the country in which you reside. For this reason the information on this site is not an advertisement or an offer to sell our products or services where local laws do not permit their promotion or sale.

This site is approved for distribution in the UK by Santander Financial Services plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

External Links

You may be able to access websites of other companies or organisations via links contained in our website. You agree that we have no control over such third party content and information and cannot vouch for the suitability or accuracy of the content of those websites. We shall not be responsible or liable for any damages, losses or in any other way in connection with linking to websites.

No third party is permitted to link any other website to this site without obtaining our prior written consent.

Exclusion of Liability

Whilst we take all reasonable steps to ensure the accuracy of the information on our website, we make no representations as to the quality, completeness or accuracy of any content made available on the website. We will not be held responsible for the security of the website, for any disruption to the website (however caused) or for any loss or corruption of material when downloaded from the website onto any computer system. We do not warrant that your use of the website or material downloaded from it will not cause computer virus infection or other damage to property.

To the maximum extent permitted by law, we expressly exclude:

  • all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use
  • any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the website

The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (as site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

Copyright

The copyright in the content of this website is owned by or licensed to us and other intellectual property rights in and relating to the website are owned by us. No part of the content of this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent, except that you may print or download the visible text of an individual page for private and personal non-commercial use only. You may not reproduce any other part of the website without our permission.

Changes

We may make changes to these Terms of Use from time to time. You will be bound by changes through your continued use of the website. Your use of the website following changes to these Terms of Use will constitute your acceptance of those changes.

Governing Law

If your account is located (or to be located) in the Isle of Man - these Terms of Use will be governed by and construed in accordance with the laws of the Isle of Man, and the courts of the Isle of Man will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

If your account is located (or to be located) in Jersey - these Terms of Use will be governed by and construed in accordance with the laws of Jersey, and the courts of Jersey will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

Otherwise these Terms of Use will be governed by and construed in accordance with the law of Jersey, and the courts of Jersey will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.