We'll never call you to tell you to move your money
Fraudsters may impersonate your bank and claim there are issues with payments or suggest moving money to another account. Hang up and call your bank using a verified number.
Never share One Time Passwords with anyone
If someone calls to ask for your One Time Password, hang up. This is a common scam used by fraudsters to steal your money.
Is that really the bank calling?
Scammers might call, claiming to be from your bank urging you to transfer money or disclose personal details. Hang up and call your bank using a verified number.
With effect from 26 January 2026, we have changed the interest rates on our Sterling Island Gold Account, our Sterling and US dollar Island Instant Saver Accounts and our Sterling and US dollar Notice Accounts.