Charges
Charges correct as at 05 June 2025.
If you have any queries regarding our Charges please contact us.
Payments out (all accounts)
| Charge description | Charge |
| Electronic transfer to another bank by Faster Payments or BACS | No charge |
|
Electronic transfer to another bank by CHAPS Other banks may be involved in sending your money to the designated account and may deduct charges from amounts remitted or received Instructions made using Telephone Banking, in person or by written instruction (CHAPS payments are not available through the Online or Mobile Banking services) |
£30 or currency equivalent* |
|
Electronic transfer to another bank by SWIFT Other banks may be involved in sending your money to the designated account and may deduct charges from amounts remitted or received Instruction made using the Online or Mobile Banking services |
£20 or currency equivalent* |
|
Electronic transfer to another bank by SWIFT Other banks may be involved in sending your money to the designated account and may deduct charges from amounts remitted or received Instruction made using Telephone Banking, in person or by written instruction |
£30 or currency equivalent* |
| Tracer charge for electronic outward payments | £20 or currency equivalent* |
| Amendment charge for electronic outward payments | £25 or currency equivalent* |
* The payment charge will be based on the currency of the account being debited as per your instruction. The currency equivalent will be calculated by using the prevailing exchange rate on the day.
Payments in (all accounts)
| Charge description | GBP £ | EUR € | USD $ |
|
Electronic transfer from another bank We will not charge you for receiving electronic transfers, but in some cases the remitting bank, or our correspondent banking partners may deduct charges from the amount remitted |
No charge | No charge | No charge |
Other charges (all accounts)
| Charge description | Charge |
|
International customer minimum balance fee Applicable to anyone residing outside the Channel Islands, Isle of Man, UK and the Republic of Ireland |
£40 per month or currency equivalent** |
|
Charge description |
GBP £ | EUR € | USD $ |
|
Additional statements per statement sheet |
£5 | €7.50 | $10 |
| Auditor’s Report | £35 | €52.50 | $70 |
| Sterling deposit cheque returned unpaid | £20 | €30 | $40 |
| First Certificate of Interest each tax year | No charge | No charge | No charge |
| Additional Certificates of Interest (per Certificate per tax year) | £25 | €37.50 | $50 |
** The fee will be based on the currency of the account being debited. The currency equivalent will be calculated using the prevailing exchange rate on the day.
Bespoke charges (all accounts)
| Charge description | GBP £ | EUR € | USD $ |
|
Special activities: For example but not limited to, investigations, research, interest calculations, retrieving documents and any other ad hoc request. Minimum half an hour |
£25 per hour | €37.50 per hour | $50 per hour |
| Where the request requires that a manager carries out the activity | £50 per hour | €75 per hour | $100 per hour |
| Charge incurred from another financial institution | Unless the charge incurred is as a result of our error, the full charge incurred is passed onto the customer | ||
Additional charges (Gold Account)
| Charge description | GBP £ | EUR € | USD $ |
|
Visa cash withdrawal in the same currency as your debit card |
No charge made by Santander International | No charge made by Santander International | No charge made by Santander International |
|
Visa cash withdrawal or purchases in a different currency to your debit card We will charge a foreign exchange commission which will not exceed 3% |
not more than 3% | not more than 3% | not more than 3% |
|
Unpaid Standing Order/Direct Debit This charge applies when there are insufficient funds in an account to cover the value of a Standing Order or Direct Debit |
£30 | €45 | $60 |
|
Stopped cheque |
£15 | n/a | n/a |
|
Returned cheque by Santander International |
£30 | n/a | n/a |
|
For your security, Visa cards sent to an address we consider at ‘high risk’ for mail interception will be delivered by courier and the cost debited from your account. No exceptions can be made and we cannot send Visa cards to a third party address |
Appropriate courier charges | Appropriate courier charges | Appropriate courier charges |
Please note: Our Terms and Conditions allow charges to be added or amended by posting a notice on our website unless the change is to your disadvantage in which case we will give you 30 days’ prior notice in writing.
Find out more
Phone
In branch
Write to us
Phone
Calling from a UK landline or mobile
Call us on 08000 84 28 88 (free of charge)
Calling from overseas
Call us on +44 (0) 1624 641 888
Lines are open 9am – 5pm UK time, Monday to Friday (except Wednesday when we open at 9.30am)
In branch
Jersey
Santander Work Café
13-15 Charing Cross
St Helier,
Jersey
JE2 3RP
Channel Islands
View on Google Maps
Isle of Man
Santander Work Café
Market Hall,
North Quay
Douglas,
Isle of Man,
IM1 2BQ
View on Google Maps
Write to us
Santander International
13-15 Charing Cross
St Helier,
Jersey, JE2 3RP
Channel Islands
Santander International
PO Box 123
19-21 Prospect Hill
Douglas
Isle of Man, IM99 1ZZ
British Isles
Santander International is the trading name of Santander Financial Services plc, Santander Financial Services plc, Jersey Branch and Santander Financial Services plc, Isle of Man Branch. Santander Financial Services plc is incorporated in England and Wales with number 2338548 and its registered office is 2 Triton Square, Regent’s Place, London NW1 3AN, United Kingdom. Santander Financial Services plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Santander Financial Services plc’s Financial Services Register number is 146003. Santander Financial Services plc, Jersey Branch has its principal place of business at 13-15 Charing Cross, St Helier, Jersey JE2 3RP, Channel Islands and is regulated by the Jersey Financial Services Commission. Santander Financial Services plc, Isle of Man Branch has its principal place of business at 19-21 Prospect Hill, Douglas, Isle of Man IM1 1ET and is regulated by the Isle of Man Financial Services Authority. www.santanderinternational.co.uk. Santander and the flame logo are registered trademarks. The latest audited accounts are available upon request. Calls to Santander International are recorded and may be monitored for security and training purposes.