Sustainability

Sustainability and diversity are at the heart of everything we do, driving positive impact and a brighter future

Our approach to sustainability
We recognise that financial institutions have an important role to play in addressing challenges such as financial inclusion and financial crime, and in broader systemic issues such as digital transformation and climate change.

Creating a thriving workspace

We aim to create a thriving workplace where all our people feel they belong and succeed

Generous holiday allowance

Family friendly policies

Support with professional qualifications

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Inclusion, belonging and wellbeing

Our aim is to be a truly inclusive and supportive organisation that reflects our customer base and communities. An organisation that helps our people to thrive by focusing on wellbeing each day and providing support in the moments that matter most.

Work Cafe personal banker stood holding red mug

Better Communities

We want to deliver long-lasting, sustainable growth and positive socio-economic impact, helping customers and communities prosper.

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Financial inclusion

We believe everyone should have access to the tools and knowledge needed to manage their money confidently. Financial inclusion is about breaking down barriers, whether that’s helping people understand banking basics, supporting those who are financially vulnerable, or promoting education around budgeting and saving. Through community initiatives and resources, we aim to make banking more accessible and empower individuals to build financial resilience.

2 women sat at lap top with paperwork

Our commitment to volunteering

We are dedicated to supporting and empowering our team members to make a difference in the community. We take great pride in encouraging our employees to share their skills, time, and passion with meaningful causes. Through our corporate volunteering policy, and through organised company-wide volunteer days, our team members are entitled to dedicate a certain number of working hours each year to volunteer.

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