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Documents and Forms

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Terms & Conditions

 General Terms & Conditions

 Online Banking Terms & Conditions

We have updated our General Terms & Conditions to reflect that Abbey National Treasury Services plc has changed its name to Santander Financial Services plc on and with effect from 30 September 2019. We have also taken the opportunity to update and clarify the following clauses:

  • Clause A1.20, following the introduction of the Isle of Man Dormant Assets Act 2019;
  • Clause A4.11 in relation to our right of rectification if credits have been made to an account in error or where we believe a credit is a result of fraud or other criminal activity;
  • Clauses A6.1 and A6.7 with regards negative interest rates; and
  • Clause G1.12.1 to confirm options available on the decease of a single holder of a Fixed Deposit Contract.

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