We'll never call you to tell you to move your money
Fraudsters may impersonate your bank and claim there are issues with payments or suggest moving money to another account. Hang up and call your bank using a verified number.
Never share One Time Passwords with anyone
If someone calls to ask for your One Time Password, hang up. This is a common scam used by fraudsters to steal your money.
Is that really the bank calling?
Scammers might call, claiming to be from your bank urging you to transfer money or disclose personal details. Hang up and call your bank using a verified number.
With effect from 02 August 2024, we have reduced the interest rates on the Sterling and US dollar Island Gold Accounts. We have also reduced the interest rates available to international customers for Gold Accounts.
We have written to all affected customers to let them know of the new interest rate payable on their account(s) with effect from 02 August.