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What to do when someone dies

We’re here to help

Losing someone close to you can be very difficult. In addition to the emotional upheaval of coping with a death, you may also need to take care of their financial affairs.

This guide will help if you need to settle the banking affairs of someone who has died. When you are bereaved, dealing with the deceased’s affairs may feel complicated and time consuming. To help, we have provided answers to some frequently asked questions. These cover everything from what documents you will need to provide to us, to what happens if the late customer held a joint account. If at any time you are unsure how to proceed, please contact us.

If you are an executor, please read about the changes we are proposing as part of UK ring-fencing legislation.

 

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