Fraudsters are pretending to be banks, building societies, utility companies and even the police to try to trick people into revealing their financial information. They do this with fake emails, phone calls and text messages asking you to click a link, allow remote access or ring a number, all of which will connect you to a fraudster.
Never disclose your security details such as your card PIN, telephone banking codeword and Online Banking log on details, or allow anyone remote access to your computer or to collect your card. These are personal to you and shouldn't be shared with anyone, not even us. If you're ever asked to do this or are unsure about a message or phone call from someone saying they're from Santander, don't give any information and contact us immediately.