Important information about your Santander International Visa Card

We’ve written to existing customers to let them know that following changes in UK regulation which require bank cards to be categorised in a certain way, their Visa deferred-debit card will be changing to a standard debit card from 1 March 2017.

What's changing?

  • The deferred element of the current debit card is being removed and it will become a standard debit card.
  • Any replacement card we issue to you in the future will clearly state it is a debit card. If your card has been replaced since 9 June 2016 you will see it already states it is a debit card.
  • From 1 March 2017, any new or replacement card we issue will come with contactless technology.

What do these changes mean?

  • Any transactions you make on or after 1 March 2017 will be debited from your account as soon as we receive notification of them from Visa. Previously, card transactions, other than cash withdrawals, were debited at the next statement date. This means you will no longer earn interest, if you were entitled to credit interest, on those transaction amounts.
  • Retailers will not view purchase transactions on your card as credit card transactions anymore, so they will not apply surcharges or reject your card (subject to the retailer updating their card payment systems).
  • You will be able to use your card as a normal debit card, for example to pay off credit card balances.

Your Terms and Conditions are being changed

With effect from 1 March 2017 your General Terms and Conditions will be updated to reflect the changes we are making. To view a copy of the revised terms and conditions, please click here.


If you have any queries about the amends please contact us.

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