From 5 December 2016 our brand name has changed from Santander Private Banking to Santander International. The Santander branch in the Isle of Man will also be changing its name in 2017 and we’ll operate under one brand across the two islands. Our new name, Santander International, better reflects the international products and services we offer our Channel Island and Isle of Man customers as well as our overseas customers looking for international banking services. It also helps differentiate ourselves from Santander UK’s high street branches.
What the change means for you
From 5 December 2016 our name will change on everything you receive from us. Our website address has changed to www.santanderinternational.co.uk and our email addresses have also been updated. Although if you use the old website address or email addresses they will be automatically forwarded to the new address.
Rest assured, your accounts will continue to operate as they do today. We haven’t changed any of your account details, i.e. your sort code, account number or Online Banking log in details. Please remember we’ll only ask for specific characters from your Online Banking and Telephone Banking passwords, we’ll never ask you to give us the full password.
You can still write to us at the same address, call us on the same telephone numbers and the people you speak to on a daily basis will also be the same. Your Visa card(s) will continue to work as normal and will only be replaced on expiry (or if they are reported as lost or stolen).
We're here to help
We’ve written to all of our customers letting them know about the change. If you have any queries please contact us.