General Terms and Conditions updated with effect from 1 July 2020

We have taken the opportunity to update and clarify the following clauses:

  • Clause A9.4 to clarify that cross currency exchange rates can be advised in advance when using our Telephone Banking Service;
  • Clause C3.13 now refers to ‘UK Sort Code’ rather than ‘BACS UK Sort Code’; and
  • Section G has been updated to confirm that the associated account for a Fixed Deposit Contract will be a Gold Bank account.

We have also added a definition for ‘Total Relationship Balance’. If you have any queries about this change, please contact us.


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